Will I receive a fixed monthly salary?
No. The partnership pays a 10% commission on each payment NORDLINE receives for orders attributed to you. NORDLINE pays the commission that same day. There is no fixed salary, hourly pay or guaranteed minimum income.
What do I earn on a €3,000, €5,000 or €10,000 payment?
If NORDLINE receives €3,000 for your attributed order, your commission is €300, paid by NORDLINE the same day. On €5,000 received, it is €500; on €10,000, it is €1,000. The basis is the amount actually received, including the VAT and delivery in that payment.
Am I paid for posts, views or the number of customers contacted?
No. These are promotional activities. Commission comes from customer payments received for your attributed orders, not the number of listings, messages, followers or hours worked.
When do I receive my commission?
NORDLINE pays your 10% commission on the same day it receives each customer payment for your attributed order, by bank transfer or cryptocurrency as agreed in the contract. This applies to a deposit, partial payment, instalment, final balance or full payment. You do not wait for the order to be fully paid or delivered. The same amount is never counted twice.
How is my commission paid?
By bank transfer or cryptocurrency, as agreed in the services agreement. NORDLINE makes the payout on the same day it receives the customer’s payment. For crypto, both parties agree the cryptocurrency, network, wallet and conversion method in advance.
When does “the same day” start?
It means the day NORDLINE actually receives the customer’s payment for the order identified by your code. It is not the day the customer says they sent the money or supplies a payment instruction. Once the amount is received, NORDLINE pays the corresponding commission that same day.
What payment details do I need to provide?
Before you start, we confirm the payout method and details in the agreement: account holder, IBAN and account currency for a bank transfer; the crypto asset, network, wallet address and conversion method for crypto. This prepares your payout details before NORDLINE receives a customer payment.
How can I check that my commission was calculated and paid correctly?
For each receipt, you can check your code, order number, the amount NORDLINE received, your 10% commission, payout date and bank transfer or crypto transaction reference. For example, a receipt of €2,000 generates €200 commission.
Do I need to request my commission each time?
Commission is due on each customer payment identified by your code and is paid that same day under the agreement. There is no monthly payout threshold or salary day to wait for. Confirm your payout details before the partnership starts.
Which accounts do I use to publish listings?
You publish through your own Facebook, TikTok, OLX or other platform accounts of your choice. NORDLINE provides product photos, descriptions and details from nordlinesolar.com for your listings; it does not provide publishing accounts. You choose your promotional style and format, keeping product information accurate and including your own agent code.
Do you provide customers, or do I find them?
Your role is to find customers through your own posts, listings and business contacts. Do not assume you will automatically receive a customer list or orders ready to complete.
What discount does a customer get with my code?
The discount is discussed directly with NORDLINE based on the products, quantity and order value. The code identifies you as the referring agent; it does not promise a fixed discount percentage. The confirmed discount and your code are recorded on the offer and order. Your commission remains 10% of each amount NORDLINE actually receives after that discount, paid the same day.
How do you know that I brought in a customer?
Every agent receives a unique code linked to their agreement. The same code must appear on the customer’s enquiry and in the order record. The team confirms the agent code and order number association. A personal link can populate the code after the system is integrated with the store; sharing a link alone does not prove a sale.
What if the customer orders directly on the website?
The customer must provide your code with the order, and the team must confirm attribution before payment. After integration with the store, a personal link can be used to prefill the code. If a code is missing or conflicts with another agent, the team checks the evidence before confirming which agent receives the commission.
Can I change my code or transfer it to another agent?
No. A code in the DE-0001 format permanently identifies one partner and their agreement. It cannot be transferred or reused for another person.
What if a customer speaks with two agents?
The team checks the records and confirmations under the agreement’s rules. The same customer payment does not generate commissions for two agents at once. The attribution and dispute procedure is stated in the agreement; each receipt is recorded against the confirmed agent code.
Do I earn commission on the customer’s repeat orders?
The services agreement sets the terms for repeat orders and the attribution period. A first sale does not automatically mean unlimited commission on all future orders.
Do I also earn commission on deposits and instalments?
Yes. Every deposit, instalment or partial payment NORDLINE actually receives generates 10% commission, paid that same day. You do not wait for full payment or delivery. When the final balance is received, commission is calculated only on that newly received amount, without counting the deposit again.
What happens with cancellations or returns?
The services agreement sets out the procedure for cancellations, returns and any adjustments to commissions already paid. These are handled separately from the same-day commission rule for each amount received.
Can I change the price or offer a discount?
NORDLINE discusses the customer’s discount directly after reviewing the products, quantity and order. There is no fixed discount percentage attached to the code. You share your code and refer the customer to the team; quote only prices and terms confirmed in the offer.
Do I need to buy stock or make deliveries?
The proposed role involves promotion and sales: buying stock, storing products and making deliveries are not your responsibility. Quotations, documents and delivery are handled through the NORDLINE team.
Who pays for OLX listings and advertising?
Costs and any reimbursement are agreed before using paid promotion. Do not assume a listing or campaign will be reimbursed without written approval. Use each platform in accordance with its rules.
Why do we want a large team of agents?
We want to grow NORDLINE’s promotion across more communities and European countries through committed partners. Each agent brings their own contacts, knowledge and approach to promotion. The partnership is based on an agreement, a personal code, mutual support and clear commission calculation and payment terms.
How do I contact the team and get support?
Contact and support for agents are available exclusively through WhatsApp messages, around the clock. Use a WhatsApp button on the page or the green icon in the bottom-right corner. We do not offer support by email or calls.
Can I get help with posting or answering a customer?
Yes. We provide round-the-clock support for agents on any question about the partnership. We provide product information and descriptions from our website and guide you with listings, posts, customers, orders and commissions. We work as a team and share advice throughout the partnership.
Do I need technical or sales experience?
In our WhatsApp conversation, tell us about your experience and the platforms you use. For technical questions, check the documentation and ask the team for confirmation rather than promising unverified features or compatibility.
When will I receive the PDF agreement?
After a personal WhatsApp discussion about your intentions and how you want to work. We send the PDF directly in the same conversation so you can read it and clarify questions before signing. Your agent code is issued after both parties sign the agreement.
How do I start, and what documents are required?
Send your application on WhatsApp. We have a short discussion about your experience, the countries and platforms you want to promote on, and how you plan to find customers. After the discussion, we send your PDF services agreement directly on WhatsApp. You read it, we clarify any questions, and both parties sign. You then receive your unique code, we confirm your payout details, and you can start. Applying does not automatically activate the partnership.